Terms and conditions
Crazy Knitter’s Creations
Effective Date: [Insert Date]
1. Overview
Welcome to Crazy Knitter’s Creations. By accessing our website, purchasing our products, or engaging with our services, you agree to the following Terms and Conditions.
If you do not agree with these terms, please do not use our website or services.
Crazy Knitter’s Creations is a handmade business based in Cornwall, Ontario, Canada.
2. Products
All items are handmade. As a result:
- Slight variations in size, color, and texture may occur.
- Product photos aim to represent items accurately, but colors may vary depending on screen settings.
- Availability may be limited due to the handmade nature of our products.
We reserve the right to modify or discontinue products at any time without notice.
3. Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise stated.
Prices are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout where required.
4. Orders
By placing an order, you agree that:
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
We reserve the right to cancel or refuse any order at our discretion. If an order is cancelled after payment, a refund will be issued.
5. Payment
Payments are processed securely through third-party providers (such as website payment processors or marketplace platforms).
We do not store full credit card information.
6. Shipping
Shipping times may vary depending on product availability and destination.
Crazy Knitter’s Creations is not responsible for:
- Delays caused by postal services
- Lost or stolen packages after confirmed delivery
Customers are responsible for ensuring shipping information is accurate.
7. Returns & Exchanges
Due to the handmade nature of our products:
- Returns may be accepted within 14 days of delivery.
- Items must be unused and in original condition.
- Custom or personalized items are non-refundable unless defective.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
8. Intellectual Property
All content on this website, including:
- Product designs
- Photos
- Logos
- Text
is the property of Crazy Knitter’s Creations and may not be copied, reproduced, or used without written permission.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
10. Limitation of Liability
Crazy Knitter’s Creations shall not be liable for:
- Indirect or incidental damages
- Losses resulting from misuse of products
- Allergic reactions to materials (please review product descriptions carefully)
Customers are responsible for the proper care and use of purchased items.(Please follow this link for proper care instructions:
https://crazyknitterscreations.wordpress.com/washing-instructions/
11. Governing Law
These Terms and Conditions are governed by the laws of Ontario and the applicable federal laws of Canada.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted on our website with a revised effective date.