Privacy Policy

Crazy Knitter’s Creations

Effective Date: [March 1st 2026]

1. Who We Are

Crazy Knitter’s Creations is a handmade business based in Cornwall, Ontario, Canada. We create and sell handcrafted knitted and crocheted items through our website, online marketplaces, social media, and in-person markets.

If you have any questions about this Privacy Policy or how your information is handled, you can contact:

Chantal Gilmour

Email: [[email protected]]

Location: Cornwall, Ontario, Canada

Our business complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Personal Information We Collect

When you place an order, sign up for updates, or contact us, we may collect:


Your name

Email address

Mailing/shipping address

Phone number (if provided)

Payment information (processed securely by third-party providers)

Order details and history

Messages you send to us

Website usage data (if applicable)

We only collect the information necessary to run our business and serve you well.

3. How We Use Your Information

We use your information to:

Process and ship your orders

Communicate about purchases or inquiries

Provide customer support

Send updates or promotions (only if you have opted in)

Improve our products and services

We do not sell, trade, or rent your personal information to others.

4. Where You May Purchase From Us

Crazy Knitter’s Creations may sell products through:

Our website: www.crazyknitterscreations.com

Online marketplaces such as Etsy

Canadian platforms such as Crafted Canadian

In-person markets and local events

When you purchase through a third-party platform, your information is also subject to that platform’s privacy policy.

5. Payment Processing

Payments are processed securely through trusted third-party providers (such as Etsy, Stripe, Square, or PayPal, depending on the sales channel).

We do not store full credit card information.

6. Email Marketing

If you choose to subscribe to updates from Crazy Knitter’s Creations, we collect your email address to send newsletters, product launches, or special promotions.

We comply with Canada's Anti-Spam Legislation (CASL).

You may unsubscribe at any time using the link provided in our emails.

7. Cookies & Website Data


Our website may use cookies or basic analytics tools to understand how visitors use our site and improve your experience.

You can disable cookies in your browser settings at any time.

8. How We Protect Your Information

We take reasonable steps to protect your personal information, including:

• Using secure payment processors
• Password-protected business accounts
• Limiting access to personal data

While we take care to protect your information, no method of electronic storage is completely secure.

9. Your Rights

Under Canadian privacy law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable

To make a request, please contact us at the email listed above.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. Changes will be posted on our website with an updated effective date.